Need help? Contact Us!

Phone:

Find a contact number close to you, making it easier for you to receive help from us.
Contact Center Open
Mon-Fri: 9am-11pm
Sat: 10am-5pm
Victoria
(03) 9088 6233
New South Wales
(02) 9119 2246
South Australia
(08) 7228 5316
Queensland
(07) 3085 4316
Western Australia
(08) 6558 1616
Help Desk:

Click below to log into our Help Desk where you can find everything else you need:

• Access our knowledge base and find detailed instructions on creating a product.
• Lodge a ticket about a product or delivery issue.
• Chat with a helpful staff member if you have any questions or issues.
• Take a look at FAQ to help find an easy answer.

LOG IN TO OUR HELP DESK
We are currently receiving an extremely high volume of calls and emails. We understand the importance of your query and are working our hardest to respond to you as soon as possible. Please bear with us during this busy time.
@Email:

Email our help desk:
smile@photobookshop.com.au
We aim to respond to you within 24 hours.
Send us an email now
Online Chat:

We're currently trialling an Online Chat Desk.
Click on the chat icon on the top of the page to chat to a support staff.
Address:

To post your CD/USB or for a product pick up find us at
43 Lakeside Avenue
Reservoir, 3073
VIC, Australia