Need help? Contact Us!

Phone:

Find a contact number close to you, making it easier for you to receive help from us.
Contact Center Open
Mon-Fri: 9am-11pm
Sat: 10am-5pm
Warehouse/Reception
Mon-Fri: 9am-5:30pm
Victoria
(03) 9988 7800
New South Wales
(02) 9119 2246
South Australia
(08) 7228 5316
Queensland
(07) 3085 4316
Western Australia
(08) 6558 1616

Help Desk:

Click below to log into our Help Desk where you can find everything else you need:

• Access our knowledge base and find detailed instructions on creating a product.
• Lodge a ticket about a product or delivery issue.
• Chat with a helpful staff member if you have any questions or issues.
• Take a look at FAQ to help find an easy answer.

LOG IN TO OUR HELP DESK

Email:

Email our help desk:
smile@photobookshop.com.au
We aim to respond to you within 24 hours.
Send us an email now

Online Chat:

We're currently trialling an Online Chat Desk.
Click on the chat icon on the top of the page to chat to a support staff.

Address:

To post your CD/USB or pick up your product:
43 Lakeside Avenue
Reservoir, 3073
VIC, Australia